Buying From Forsham
60 Day Money Back Guarantee
We are proud of our customer service and are confident that you will be delighted by all of our Forsham Cottage Arks products. You can order with complete confidence, safe in the knowledge that you are covered by our simple 60 day, no quibble, money back guarantee. So, if you aren't absolutely delighted with your Forsham product – we will be give you a full refund.
12 Month Warranty On Everything
You want products that will last you a lifetime and so all our products also come with a 12 month warranty. If you have a problem with any material or workmanship we will fix the issue for you as quickly as possible.
Chickens houses and runs ready to ship...
Low Cost Delivery
Small Items - We use Parcel Force as our courier, with delivery charges starting from as little as £4.95. However, the delivery costs do vary depending on where you live and the weight and dimensions of the items you are ordering.
Fully Assembled Housing - Some of our animal houses can be delivered fully assembled and ready to go. This saves you time in assembling the product. We package them on standard pallets which are 1.2m x 1.5m. The lorry driver will unload the pallet for you and leave it in a convenient place. However, you should note that we are not able to move the pallet on gravel, steps, grass or through your house. The delivery cost will vary depending on where you live.
We only take payment the day before the items are dispatched. However, we can get authorisation from your bank to charge your credit card at a later date. We accept all major credit cards including Visa and Mastercard. We don’t accept American Express. All credit card transactions are secure using 128 bit encryption and we do not store your credit card details.
How long does delivery take?
Delivery on small items is generally 1-2 working days. Chicken house delivery time is normally between 2 - 4 weeks depending on the time of year.
How do I treat my wooden chicken house?
All our chicken houses are pressure treated against rotting. However, we recommend you treat you house twice a year to ensure that the wood does not dry out and crack.
How do I return a product?
All you have to do is call us on 0845 872 0218 or email email@example.com. We will book in a collection and once the product has been returned we will give you a full refund.
Do I have to assemble the chicken houses?
Our houses are supplied as easy-to-assemble flat packs. However, some of our houses can be supplied fully assembled on a standard pallet. You can call us on 845 872 0218 to find out more.
Our phone lines are open Monday - Friday from 9am to 5.30pm
Forsham Cottage Arks
OX17 1RR firstname.lastname@example.org
0845 872 0218